Virtual Event
CSO 360 Roundtable
Tuesday 16 June 2026
Starts 8:00 AM PDT – 10:00 AM CT – 11:00 AM EDT – 4:00 PM GMT
Duration: 1 hour
Visitor Management: The Hidden Risk
Visitors Are a Critical Blind Spot
What does real visibility and control look like?
To cover:
- Insider threat and weak process discipline — a gap in process discipline that creates an insider-adjacent risk.
- Integrating siloed risk & resilience functions (across physical/cyber security, crisis, BC) Visitor management sits exactly at this intersection – physical access, identity governance, compliance, and crisis accountability rarely sit in the same conversation
- Protecting people / Crisis Management – The emergency scenario angle – who is in the building, where are they, can you account for them?
- Civil unrest flashpoints / Workplace safety – Visitor control as a protective measure for staff and assets.
Add to Calendar
You are warmly invited to join this by-invitation virtual roundtable for directors of corporate security on Tuesday 16 June 2026.
Hosted by Pulse Conferences and sponsored by RightCrowd, this CSO 360 Roundtable brings together a small group of CSOs and senior security practitioners for a closed-door, peer-led conversation focused on a challenge that sits close to the centre of many security programmes today: visitor management as an identity and governance risk — not simply a front-of-house process.
Visitors represent a unique challenge: they are invited into secure environments, yet frequently operate outside the same governance, visibility, and policy enforcement applied to employees and contractors. The result is a critical blind spot—one that can impact security, safety, compliance, and operational accountability. This roundtable will explore how organizations are rethinking visitor management beyond the front desk, focusing on real-world challenges in maintaining visibility, enforcing access limitations, and accounting for visitors throughout their time onsite. Attendees will share perspectives on where current approaches fall short, how maturity impacts outcomes, and what “real control” looks like in practice.
This roundtable will examine visitor management beyond the front desk — exploring real-world challenges in maintaining visibility, enforcing access limitations, and accounting for visitors throughout their time onsite.
Following introductions, participants will share experiences and perspectives in smaller peer groups, co-steered by a prominent CSO and Troy Johnston, Senior Executive at RightCrowd.
Areas for peer to peer sharing:
- Why are visitors often the least governed identity in the building—and what risks does that create?
- How are organizations improving visibility and control beyond check-in?
- How can we maximise the role of policy, access enforcement, and lifecycle tracking in visitor management?
- How do we currently identify common gaps across different maturity levels, from manual processes to more advanced approaches?
- Gaining practical insights into how to account for visitors during audits and emergency scenarios
- Benchmarking current approaches and better understanding what “good” looks like in practice
Be part of the conversation. We look forward to meeting you online on 16 June.
CSO 360 Team
Pulse Conferences
Sponsored by
Hosted by
About RightCrowd
RightCrowd is a global leader in Physical Identity and Access Management (PIAM), delivering enterprise-scale solutions that unify employees, contractors, and visitors under a single security framework. The RightCrowd SmartAccess platform combines cloud-native scalability with embedded AI to provide conversational self-service, intelligent recommendations, predictive insights, and dynamic reporting—always keeping people in control. With capabilities spanning visitor management, contractor access, health and safety governance, and mobile credentialing, RightCrowd SmartAccess seamlessly integrates with existing PACS to modernize identity management, reduce operational risk, and ensure compliance. Trusted by Global 2000 enterprises, RightCrowd equips organizations to anticipate threats, streamline operations, and safeguard their most critical assets.
How it Works
This is not a webinar. Cameras are on, voices are heard. This is a genuine peer to peer exchange in a small, structured setting where every participant is encouraged to contribute. You will compare practicalities with colleagues facing the same challenges, in a format designed for openly sharing experiences.
- Benchmark and share learnings with CSO peers
- Actionable takeaways and future-facing risk perspectives to enhance security posture
- Learn from real-world journeys and experience shared, what works, what doesn’t in visitor management
- Forge connections to expand your professional network with CSO peers
- The Chatham House Rule applies. Discussion is confidential and non-attributed, creating the space for honest exchange, challenge, and insight among peers.
- This invitation-only Roundtable is complimentary for CSOs and senior security practitioners and intentionally limited to ensure meaningful, high-value discussion.
Co-Steers include Chief Security Officers and;
Troy Johnston
VP of Credential Technology | RightCrowd
Troy Johnston is a senior leader in credential technologies and enterprise identity, bringing more than 25 years’ experience across electronic security, digital identity, and IoT. He specialises in advancing mobile, biometric, and physical credentials that enable secure, frictionless access across complex enterprise environments. Troy has built strategic partnerships across the global access control and workplace technology ecosystem, delivering identity solutions across banking, commercial real estate, and higher education. At RightCrowd, Troy leads credential technology strategy, applying his deep industry expertise to strengthen identity-first access—helping organizations with complex access environments move from fragmented, credential-based models to unified, policy-driven physical access management. RightCrowd is proud to welcome Troy to the team.