The Savoy, London

CSO 360 Resilience Dinner Roundtable

Crucial Trends to Build Organisational Resilience in 2024 and Beyond

Thursday 16 May 2024 | 17:30-21:30

Princess Ida and Patience Room
The Savoy | London 

Sponsored by

Hosted by

Thanks for organising the event. The format was really great from the welcome drinks, the roundtable discussion, the location and the variety of guests. I learned about the importance of involving HR and legal teams during sensitive security decisions/procedures. Great discussion around the importance of communication, company culture, and national travellers and how to recover from a crisis as well as the response.
Davide Davolio, Regional Security Specialist, Uber, The Netherlands

Welcome to CSO 360 Resilience Roundtable!

Organisational resilience remains a strategic imperative, growing in importance as businesses face threats from cybercrime, climate change, severe weather and political instabilities. Security Professionals must not only protect their employees but also position the organisation itself to remain resilient. Learn real-world advice, first-hand insights on the challenges we face and share strategies on how we can overcome them.

Key talking points include:

  • Best practices and lessons learned in developing a robust and reliable resilience plan
  • New perspectives of organisational resilience and business continuity in a hybrid working environment
  • The complex process of enhancing/connecting digital and physical security and safety throughout your business

Sponsored by Everbridge, hosted by Pulse Conferences, we hope that you will participate in the discussion on how Directors of Corporate Security, Resilience, Investigations and Intelligence are building organisational resilience in 2024!

We hope that you can join security peers for what promises to be a dynamic discussion held under The Chatham House Rule, as well as top culinary experiences and great company at The Savoy London.

Yours sincerely,

Team Pulse
Pulse Conferences


  • Conducted under The Chatham House Rule.
  • Co-chaired by a leading Chief Security Officer.
  • Pulse Conferences is your Master of Ceremonies.
  • There is no cost to attend.
  • Places around the table are limited.
  • Please R.S.V.P. on the red button.

Timings, Thursday 16 May 2024

17:30-18:30       Guests arrive to welcome drinks
18:30-21:15       Discussion and 3 course dinner
21:15-21:30       Conclusions

Elegant setting, congenial company, lively conversation, left wanting more. Physical and Cyber are closer than we think. But the future is digital.
Mike Croll, GSA, TARS, United Kingdom

Insightful discussion across a range of topics conducted by experienced and senior level security professionals. And at the Savoy; a real treat! Interesting to see how others divide the CISO and CSO responsibilities and the issues they have.
Charles Page Director, Global Safety and Security, Palladium Group, United Kingdom

We had a great roundtable discussion where we shared our ideas and learned from each other’s experiences. I’d like to thank the organizers and moderators for making it happen. Being part of this discussion was really helpful. We got to hear different perspectives and connect with some really smart people in our field. I’m excited about more discussions like this in the future. I really enjoyed talking about how companies can take care of their employees’ well-being and also handle the challenge of balancing personal privacy with business security.
Ruslan Kior, Physical Security Specialist,, The Netherlands

About Everbridge

Everbridge (NASDAQ: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™.

Group Discussion – 16 May 2024 – Co-Steered by: 

Crawford Robinson, Group Head of Security & Investigations, British American Tobacco

Crawford is Group Head of Security & Investigations at British American Tobacco, a consumer goods and tobacco company ranked number one in the FTSE 100 with operations in over 180 countries across the globe and over 50,000 employees. As the most senior security professional in BAT, Crawford is responsible for BAT’s security, investigations and resilience programmes.  Crawford’s business knowledge and pragmatism are complemented by a Master’s degree in Business Administration (MBA) and a Master’s in Information Security (with distinction). In addition to having fulfilled a number of Trustee and non-Executive roles in the Charitable sector he is a Fellow of the Chartered Management Institute, a Chartered Security Professional, founding member of the Association of Corporate Investigators (ACi), and a Freeman of the City of London.

Owen Miles, Field CTO CEM, Everbridge

Owen Miles has worked for Everbridge for over 12 years and within the operational resilience and Critical Event Management space for over 20 years. Owen has spent 7 years focused on the delivery of the Everbridge Critical Event Management platform to customers. Having worked with over 800 customers across multiple industries, Owen brings years of experience in enhancing operational resilience.


The Savoy London

Looking across Embankment Gardens towards the River Thames and with an excellent view of the iconic Westminster Bridge, this gracious Edwardian-style private dining room in London can be configured in a variety of layouts, making it ideally suited for small to medium sized lunches or receptions, a cocktail party or private afternoon tea, and formal or informal dining occasions. Princess Ida & Patience can be combined with the adjacent private room Pinafore, via a connecting door, if greater floorspace is necessary.

Named after the eighth and sixth Savoy Operas, Princess Ida & Patience started life as two of the original private rooms when The Savoy opened in 1889, but the dividing wall was removed in 1935. After several decades of modern redecoration, a major restoration in the late 1990s drew inspiration from original archive photographs of both rooms dated 1906, and the room now reflects its delightful Edwardian heritage.

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