The Savoy, London

CSO-Resilience 360 Dinner Roundtable

Thursday, 25 May 2023
The Savoy Hotel | London
The Gondoliers Room

Crucial Trends to Build Organisational Resilience in 2023

You are invited to participate in a unique CSO-Resilience 360 Dinner Roundtable discussion hosted at The Savoy Hotel in London in The Gondoliers Room, 25 May 2023 . 

Organisational resilience remains a strategic imperative, growing in importance as businesses face threats from cybercrime, climate change, severe weather and political instabilities. Security Professionals must not only protect their employees but also position the organisation itself to remain resilient. Learn real-world advice, first-hand insights on the challenges we face and share strategies on how we can overcome them.

Key talking points include:

  • Best practices and lessons learned in developing a robust and reliable resilience plan
  • New perspectives of organisational resilience and business continuity in a hybrid working environment
  • The complex process of enhancing/connecting digital and physical security and safety throughout your business

Sponsored by Everbridge, hosted by Pulse Conferences, we hope that you will participate in this discussion on how Directors of Corporate Security, Resilience, Investigations and Intelligence are building organisational resilience in 2023. 

Many thanks. We hope that you can join peers for what promises to be a dynamic discussion held under The Chatham House Rule, a top culinary experience and great company in a private by invitation only setting!

Yours sincerely,

Team Pulse
Pulse Conferences

Approximate Timings

17:30-18:30       Guests arrive and welcome drinks
18:30-21:00       Discussion while 3 course dinner is served
21:00-21:30       Conclusions, goodbyes and guests depart


  • Conducted under The Chatham House Rule, the discussion will be co-chaired by a leading Chief Security Officer/ Director of Corporate Security alongside with Owen Miles, Field CTO CEM, Everbridge.
  • Pulse Conferences will be your Master of Ceremonies for the evening.
  • There is no cost to attend.
  • Places around the table are limited and confirmations will be done on a ‘first to confirm’ basis.
  • Join fellow CSOs for what promises to be a evening of fascinating discussion, a top culinary experience and great company!
  • Please R.S.V.P. on the red button above soonest to confirm your place!

You can also meet Everbridge at the Global Flagship 7th CSO 360 Congress for Directors of Corporate Security, Resilience, Investigations, Intelligence that will be hosted by Pulse, 6-8 December at the Pullman Berlin Schweizerhof. 

Sponsored by

Hosted by

About Everbridge

Everbridge (NASDAQ: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™.

Strategist Co-Chair
Owen Miles, Field CTO CEM, Everbridge

Owen Miles has worked for Everbridge for over 12 years and within the operational resilience and Critical Event Management space for over 20 years. Owen has spent 7 years focused on the delivery of the Everbridge Critical Event Management platform to customers. Having worked with over 800 customers across multiple industries, Owen brings years of experience in enhancing operational resilience.

CSO Co-Chairs

Crawford Robinson, Group Head of Security & Investigations, British American Tobacco

Crawford is Group Head of Security & Investigations at British American Tobacco, a consumer goods and tobacco company ranked number one in the FTSE 100 with operations in over 180 countries across the globe and over 50,000 employees. As the most senior security professional in BAT, Crawford is responsible for BAT’s security, investigations and resilience programmes. Aside from his national and international policing background, Crawford has multi-sector experience in previous senior roles in the pharmaceutical, food and charitable sectors in security, investigations and compliance over a period of 20 years. Crawford’s business knowledge and pragmatism are complemented by a Master’s degree in Business Administration (MBA), a Master’s in Information Security (with distinction) and Bachelor of Science (B.Sc). In addition to having fulfilled a number of Trustee and non-Executive roles in the Charitable sector he is a Fellow of the Chartered Management Institute, a Chartered Security Professional, founding member of the Association of Corporate Investigators (ACi), and a Freeman of the City of London.

Mark Wolsey, Director of Global Security, CRH 

After 25 years’ service as an officer in the Royal Marines, Mark made the transition into Corporate Security in 2006. He has been the Director of Global Security at Smiths Group, Cadbury, Philip Morris International and PwC before taking up their present position as Group Security Director at CRH. Specialties: Security of People, property, information and reputation. All levels of investigation (including fraud and corruption), risk assessment and mitigation, contingency planning, crisis management, business intelligence and business continuity.

The Savoy Hotel – The Gondoliers Room, London

With its painted decorative panels, murals of eighteenth-century Venetian life, silvered mirrors, and gilded mirrored sconces; the Gondoliers private dining room provides an elegant and charming backdrop for this private dinner discussion. The room was named after the 12th Savoy Opera, “The Gondoliers”, which opened in 1889, the first of the operas to premiere after the opening of The Savoy and one which ran for over 500 performances, a record at the time.


The Savoy is located on the Northbank of the River Thames, in the heart of London, only steps away from Covent Garden and the theatres of the West End.

The Savoy
WC2R 0EZ London
United Kingdom

For Satellite Navigation (SAT NAV)/Global Positioning System (GPS) purposes The Savoy postcode is WC2R 0EZ.

The Savoy offers valet parking. Alternative garages are also available in the surrounding area. Parking charges are available on request.

London Underground
Charing Cross station, served by the Bakerloo and Northern lines, is just a 4-minute walk from The Savoy. Embankment station, served by the Bakerloo, Northern, Circle and District lines; and Covent Garden station, served by the Piccadilly line, are both a 6-minute walk from the hotel.

National Rail
Charing Cross and Waterloo rail stations are under 16 minutes by car from The Savoy, and within easy reach on foot. Paddington, Victoria, London Bridge and Euston rail stations are all under 30 minutes by car from the hotel.

International Rail
Eurostar services to Paris and other countries depart from St Pancras International station, under 30 minutes by car or 15 minutes by London Underground from The Savoy.

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